We accept only PAYPAL payment (and Banktransfer).
We do NOT give your data, email address, phone number or anything else to anybody else, we use your data only for shipping parcels to you and contacting you for your orders, as well as sending you our newsletters.
If You are not happy with Your Sturmpercht and Rauhnåcht album for whatver reason, You can send it back within 2 weeks and get a full refund.
We ship with DHL and German and Austrian Post.
Your order will be shipped around 1-3 days after payment, unless it is a pre-ordered item.
The fee for shipping is not included in the product-price and will be calculated separately in the cart and in checkout.
You can see the shipment fee to your country before you place the order.
Of course digital downloads have no shipping fees.
- Austria / Germany up to 0.5kg = 3.00 Euro
- Austria / Germany over 1.0kg = 6.00 Euro
- worldwide up to 0.5kg = 4 Euro
- worldwide up to 1.0kg = 8 Euro
- registered = +2.50 Euro
- EU registered parcel 1-5kg = 12 Euro
- EU registered parcel over 5kg = 15 Euro
world registered parcel – zone 1 -> Europe/EU-neighbouring countries, e.g. Switzerland, Norway, Russia, Israel, Turkey, Greenland, Balkan countries,…
- 1-2kg = 15 Euro
- 2-4kg = 20 Euro
- over 4kg = 30 Euro
world registered parcel – zone 2 -> America (North+South), Canada, Japan, China, India, Africa, Asia, Arab countries,…
- 1-2kg = 15 Euro
- 2-4kg = 25 Euro
- over 4kg = 40 Euro
world registered parcel – zone 3 -> Australia, New Zealand, Oceania
- 1-2kg = 25 Euro
- 2-4kg = 40 Euro
- over 4kg = 80 Euro
Court: Salzburg Land
European Commission Online Dispute Resolution (OS) platform for consumers: https://ec.europa.eu/consumers/odr/.
We are not prepared and obliged to participate in a dispute settlement procedure before a consumer arbitration board.